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Batteries Plus Bulbs Offers Fast, Expert Cell Phone Repair Service

Tech - by Bryan Velboom - updated on 12/3/2020

Picking up a phone with a broken screen

Over the past year, cell phones have become more important than ever, with COVID redefining the way we work and socialize with others. We understand that when your phone stops working, it’s a big deal and you need to have it fixed as quickly as possible. That’s why our stores continue to remain open to serve your tablet and cell phone repair needs. Get the full story on our We Fix It cell phone repair service, including what brands we service, how long a typical repair takes and why our technicians are the best in the business.

What Do We Fix? – Cell Phone Brands and Repair Options

We Fix It is our in-store cell phone and tablet repair shop, which offers a wide variety of repair services, including tablet and cell phone screen repair, battery testing and replacement, as well as fixes for broken cameras, speakers, jacks, charging ports and even water damage.

Our stores service devices from all major brands. This includes phones and tablets from Apple, Samsung, Motorola, LG and Google. Not only that, we repair a wide range of models. For instance, our technicians service phones stretching from current models like the iPhone SE, iPhone 11 Pro and Galaxy Note 10 Plus all the way back to older models like the iPhone 6, Samsung Galaxy S7 and Galaxy Note 8. If you’re curious if your phone model can be fixed, simply call your nearest store and ask them.

How Long Does Phone Repair Take at Batteries Plus Bulbs?

Our device repair technicians are equipped to fix your broken devices as quickly as possible. In general, common fixes such as cell phone screen repair take an average of 45-60 minutes, while an average battery replacement can be completed in 30-45 minutes. For tablets, a typical repair appointment lasts around 60-90 minutes. Keep in mind that these are just averages and repair times vary based on how busy the store is and the amount of troubleshooting required.

If you’re looking for a way to save yourself some time, be sure to schedule your appointment online. It’s simple, just select your brand and model, then pick an appointment time that’s convenient for you. Our stores are open seven days a week, so you’re sure to find a time that fits your schedule.

Our Cell Phone Repair Technicians are Certified Experts

We realize that there are plenty of places you can go to get your phone fixed. What separates Batteries Plus Bulbs from the competition is our participation in the Cellular Telecommunications and Internet Association’s (CTIA) WISE certification. The Wireless Industry Service Excellence program certifies a technician’s ability to perform important functions according to a set of industry standard methods. In order to be certified, each technician must pass both an online training course and a monitored hands-on repair skills test.

Batteries Plus Bulbs was the first retailer to take part in this program. We began certifying our entire staff starting in November of 2019 and are rapidly moving towards all of our techs completing the WISE certification. This means that when you bring your phone or tablet to one of our stores, you can be confident that you’re receiving the highest-quality repairs from expertly trained technicians.

If you have a cell phone or tablet in need of fixing, bring it to the experts at your nearest Batteries Plus Bulbs location. All repairs begin with a free diagnosis. Our technicians will take a look at what’s causing the problem to ensure you don’t pay for repairs you don’t need. Plus, all repairs come with a 6-month national warranty on all parts and labor, redeemable at any one of our 720+ locations. Now that’s service you can rely on.